Your choices regarding cookies on this site

Oracle and our third party partners may use cookies for the following purposes:

  • required cookies are necessary for the site to function
  • functional cookies help us to prefill your details on your next order and to optimize the site for easy reordering
  • advertising cookies allow for interest-based advertising and tailored content across your browsers and devices

Please visit our Cookie policy for more information.

Cookie Preferences

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These cookies allow the Controller’s web application to remember choices you make while browsing and/or using the application (such as your user name, language or the region you are in) and provide enhanced, more personal features.

These cookies can also be used to remember changes you have made to text size, language and other parts of web pages that you can customize.

The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non Controller’s websites.

For reliable review of your order status, on-screen on the application, in real-time, and also for easy reordering, your data may be saved on your device, serving a cookie locally. View cookies.

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Privacy Policy

Privacy Policy for GreenBite Bistro Limited

Last Updated: July 16, 2025

At GreenBite Bistro Limited, we're committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our online restaurant services.

By accessing or using GreenBite Bistro Limited's services, you agree to the terms of this Privacy Policy.

1. What Personal Data We Collect

We collect various types of personal data to provide you with our services, including:

  • Contact Information: Your name, delivery address, email address, and phone number.

  • Payment Information: Details necessary to process your orders (e.g., credit/debit card numbers, other payment account details). Please note that we don't directly store sensitive payment card data; it's processed securely by our third-party payment processors.

  • Dietary Preferences: Any specific dietary requirements or allergies you provide to us to ensure your order is prepared correctly.

  • Order History: Records of your past purchases from GreenBite Bistro Limited.

  • Technical Data: Your IP address and information about your device and browser when you access our website.

2. How We Collect Your Personal Data

We collect personal data through two primary methods:

  • Directly from You: We collect information when you create an account, place an order, contact our customer service, or interact with us through our website.

  • Automatically: We may collect your IP address and other basic technical data automatically as you navigate our website to help us understand usage patterns and ensure our service is running smoothly. We do not use cookies or other tracking technologies that collect personal data for profiling or advertising purposes.

3. Why We Collect Your Personal Data

We collect and process your personal data for the following purposes:

  • To Process Orders: To receive, prepare, deliver, and manage your food orders efficiently.

  • To Provide Customer Service: To communicate with you regarding your orders, answer your inquiries, and resolve any issues you might encounter.

  • To Send Marketing Communications: To send you updates, promotions, and offers that we believe may interest you, but only with your explicit consent.

  • To Improve Our Services: To understand how our services are used and to identify areas for improvement in our menu, website, and overall customer experience.

  • To Analyze Website Traffic: To monitor and analyze trends, usage, and activities related to our services, for statistical purposes and to enhance our website's functionality.

4. Who We Share Your Personal Data With

We may share your personal data with the following third parties, strictly for the purposes outlined above:

  • Payment Processors: To securely process your payments for orders. These third-party processors are responsible for handling your payment information in accordance with their own privacy policies and applicable regulations.

  • Delivery Partners: To facilitate the delivery of your orders to your specified address. They'll receive necessary information like your name, address, phone number, and order details.

  • Marketing Services: To help us manage and send marketing communications, if you've opted in to receive them.

  • Analytics Providers: To help us understand website usage and performance, allowing us to improve our services.

We ensure that all third parties we share data with are obligated to protect your data in a manner consistent with this Privacy Policy and applicable Nigerian data protection laws.

5. How We Store and Protect Your Personal Data

We're committed to protecting your personal data. We implement robust technical and organizational measures, including:

  • Encryption: Using encryption technologies to protect data during transmission and at rest where appropriate.

  • Secure Servers: Storing your data on secure servers with restricted access.

  • Access Controls: Implementing strict access controls to ensure that only authorized personnel can access your personal data for legitimate business purposes.

  • Regular Security Reviews: We regularly review our security practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

6. Your Data Protection Rights

Under the Nigeria Data Protection Act, 2023, you have certain rights regarding your personal data. We're committed to upholding these rights:

  • Right to Access: You have the right to request access to the personal data we hold about you.

  • Right to Correction (Rectification): You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

  • Right to Deletion (Erasure/Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances (e.g., when it's no longer necessary for the purposes for which it was collected).

  • Right to Object: You have the right to object to the processing of your personal data for certain purposes, including direct marketing.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by other means. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us by email at:

greenbitebistrong@gmail.com